Technologia is committed to respecting your privacy
To ensure that your privacy is respected, Technologia has adopted a confidentiality policy. The purpose of this policy is to establish responsible and transparent personal information management practices in all our dealings with our customers. This policy describes how we handle and protect the personal information we collect. We follow these rules to protect your privacy. This policy has been drafted in accordance with federal and provincial legislation, as well as current industry practices.
Who this policy applies to
The rules described in this policy apply to you if we collect your personal information by technological means in the course of our activities. For example, this policy applies
- if you contact us by e-mail
- if you use our training services
- if you subscribe to our newsletter
Collection of your personal information
Your personal information helps us to better meet your needs, establish a responsible business relationship with you and provide you with quality service. It includes all the information we have collected at the time of registration. This includes, for example, billing records, courses taken and other contact information.
We will use the information you transmit to us through this site to answer your questions, register you for a course or seminar, provide you with a quote, subscribe you to our newsletter, and so on.
The treatment of your personal information is confidential. We do not sell or transmit any personal information about our customers to other organizations or companies. In all cases, your personal information is never reused for purposes other than those expressed here, unless we obtain your prior explicit consent.
Your consent is essential
When we collect and use your personal information, we always do so for specific purposes. Your consent is valid for as long as necessary to fulfill those purposes. We may then retain your personal information for as long as necessary to fulfill our retention obligations as described in the law and in our retention schedule. We will always respect the purposes for which we have collected your personal information. If we wish to use or disclose your personal information for other purposes, we will seek your consent, except as permitted by law.
Measures are taken to protect you
Your information is kept exclusively by Technologia. It is stored in databases protected by regularly updated security technologies and subject to strict control procedures.
Technologia's agents have access to these databases only on an ad hoc basis, for specific purposes related to their task, and are required to comply with our security procedures and confidentiality rules.
Technologia has taken all necessary measures to protect access to your data. However, Technologia cannot ensure the security of the transmission of information and data via our website, and therefore you do so at your own risk. The user therefore accepts the risk inherent in the transmission of information and data.
Managing your personal information
Technologia is concerned about the security of your personal information. To learn more about our privacy and confidentiality practices or to access your personal information, please contact our Privacy Officer via the information below
Contact information
To the attention of the Privacy Officer
1626 Boul. Saint-Laurent Bureau 100, Montréal, QC H2X 2T1
privacy@technologia.ca
Disclosure of your personal information outside Quebec
We usually store your personal information in Quebec. However, we may sometimes transfer your personal information to another Canadian province, Europe or the United States:
In this case, your personal information is also subject to the laws of that province or those countries (Specifically the General Data Protection Regulation for Europe). Please note that your personal information will only be transmitted abroad in the context of the purchase of asynchronous training or otherwise known as E-Learning.
We take precautions to protect your personal information before it is disclosed. We conduct a Privacy Impact Assessment (PIA), a process whereby we consider all factors that may impact on your privacy and assess whether the information will be adequately protected. We also sign a contract or agreement that includes appropriate security measures for the information disclosed.
Destruction of your personal information after fulfilling our obligations
We retain your information only as long as necessary for the fulfillment of the purposes described in this policy. Even if you no longer have a relationship with us, we must retain your personal information for a certain period of time to meet our legal obligations. As long as we retain it, we continue to protect your personal information and ensure its confidentiality.
We ensure a safe browsing experience on our website
Technologia offers you a secure browsing environment throughout the purchasing process. Technologia uses Secure Socket Layer (SSL) technology to encrypt information transmitted through our site. This encryption guarantees that the connection is exclusively between you and Technologia, safe from prying eyes. Activation of encryption is indicated by a padlock icon in the status bar of your Web browser.
Note: we do not support the Safari browser.
The use of cookies enables us to offer you an optimal experience
Like most commercial websites, the Technologia website uses cookies. Cookies allow us to identify your computer and save your preferences for future visits.
Our site uses harmless cookies to store certain information about your wish lists or selected courses (shopping cart), if you use them. The information stored is your name, address and other contact details. Technologia does not retain payment information.
The user may refuse cookies, but will then have to complete the form each time he/she wishes to register for a course.
Cookies cannot be used to access your computer, nor can they provide any information other than that which you voluntarily transmit during your visit. It is up to you to disable cookies on your browser. Please note, however, that if you disable cookies, you will not be able to take full advantage of our website's features and benefits.
In addition to collecting standard data, Technologia uses cookies to collect information and to optimize and serve ads based on visits to the Technologia website. These cookies are used for retargeting actions (remarketing) via DoubleClick. The use of retargeting enables the realization of personalized campaigns for Technologia visitors. Third-party suppliers, including Google, display Technologia ads on websites.
Visitors have the option of disabling ads for retargeting actions and customizing Google Display Network ads via the Ads Preference Manager.
This website is developed in the spirit of continuous improvement
Technologia uses Google Analytics to track how visitors use our site. These observations in no way identify you personally. Rather, they are used to analyze the site's strengths and weaknesses, with the aim of making your visits more convenient and enjoyable.
Your rights
Withdrawal of consent
You may request to withdraw your consent to the use, disclosure and retention of your personal information.
How we handle this request depends on the situation and the purpose for which it is made. Depending on the situation, you may withdraw your consent, but we will no longer be able to offer you a service that depends on it. In all cases, we may need to retain certain personal information to meet our legal obligations.
Accessing and correcting your personal information
You have rights related to your personal information. You may ask us to :
- access it
- correct or update it.
Upon simple request and presentation of sufficient proof of identity, Technologia can provide you with a list of the personal information it holds about you, as well as details of its use. This information will be communicated to you free of charge within a reasonable period of time.
To do so, you must send a written request to the Privacy Officer.
We give priority to your comments and complaints
If you feel that Technologia has not adhered to the principles outlined in this policy, you may file a complaint with the Privacy Officer.
Technologia will investigate all complaints relating to this policy, and will take appropriate measures, including, if necessary, amending its policies or practices. In all cases, you will be informed of the outcome of the investigation of your complaint.
Contact information
To the attention of the Privacy Officer
1626 Boul. Saint-Laurent Bureau 100, Montréal, QC H2X 2T1
privacy@technologia.ca